Identifying issues

What issues concern participants? What problems should the consulting body be looking at? What can we learn from participants experiences? These are questions often asked at some stage during a consultation (often, but not always, at the beginning). There are technologies to help collect these stories and issues, from e-mail addresses for complaints and compliments to story-telling blogs.

• An e-mail address or online comment form
  • Belfast City complaints form or e-mail
  • Newtownabbey make your comments
• e-petitions
  • UK Prime Minister
  • Scottish Parliament (developed by the International Teledemocracy Centre at Napier University)
• Issues forums
  • List of E-democracy.org issues forums
    • Brighton & Hove issues forum