Difference between revisions of "Conclusion"

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m (1. Effective collection of [http://en.wikipedia.org/wiki/Tacit_knowledge tacit knowledge])
m (Praise from the Taoiseach)
 
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===2. Bridging the [http://www.digitaldivide.org/dd/index.html Digital Divide]===
 
===2. Bridging the [http://www.digitaldivide.org/dd/index.html Digital Divide]===
This e-consultation provided [[E-consultation design#The e-consultation process|multiple routes for submission]] and it worked.  As a consequence, it bridges the [http://www.digitaldivide.org/dd/index.html digital divide]. If you cannot access the web, use e-mail. If not, send a text. If all else fails, telephone and record a message.
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This e-consultation provided [[E-consultation design#The e-consultation process|multiple routes for submission]] and it worked.  As a consequence, it bridges the [http://www.digitaldivide.org/dd/index.html digital divide]. For willing participants who cannot access the web or use e-mail, they may instead send a text. If all else fails, telephone and leave a recorded a message.
  
 
===3. Non Labour-Intense Option===
 
===3. Non Labour-Intense Option===
E-consultation doesn’t require as much work for the [[Expectations for E-consultation#The consulters|consulters]] as do discussion forums or even surveys. But it does require some attention.
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E-consultation does not require much work for the [[Expectations for E-consultation#The consulters|consulters]], as do traditional consultation methods such as discussion forums or surveys. However, e-consultation does require some attention.
  
 
===4. Requires Publicity===
 
===4. Requires Publicity===
[[Outcomes from the e-consultation trial#Problems|Publicity]] is needed to bring people to a web site. This can be done through the media (from press releases to a launch by the Taoiseach), or by making people aware of the site when they visit their favourite on-line hangouts (messages in mailing lists or on-line games, or buying Google adwords so that when people search for ‘active citizenship’ they find the site).
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[[Outcomes from the e-consultation trial#Problems|Publicity]] is needed to bring people to a web site. This can be done through the media (from press releases to a launch by the Taoiseach), or by making people aware of the site when they visit their favourite on-line hangouts (messages in mailing lists or on-line games, or buying [http://www.google.ie Google] [http://adwords.google.com/select/Login adwords] so that when people search for [http://www.google.ie/search?hl=en&q=active+citizenship&btnG=Search&meta=cr%3DcountryIE ‘active citizenship’] they find the [http://www.wheel.ie/ site]).
  
 
===5. Web Site Style===
 
===5. Web Site Style===
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==Praise from the Taoiseach==
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==Final Note: Praise from the Taoiseach==
Finally, the Taoiseach, Bertie Ahern, speaking at the Conference on the Future of the Community and Voluntary Sector, praised the Wheel's e-consultation work: [http://www.activecitizen.ie/index.asp?locID=12&docID=5 http://www.activecitizen.ie/index.asp?locID=12&docID=5]
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Finally, [http://www.taoiseach.gov.ie/index.asp?locID=189&docID=-1 the Taoiseach, Bertie Ahern], speaking at the Conference on the Future of the Community and Voluntary Sector, praised the Wheel's e-consultation work: [http://www.activecitizen.ie/index.asp?locID=12&docID=5 http://www.activecitizen.ie/index.asp?locID=12&docID=5]

Latest revision as of 18:37, 25 April 2007

The following conclusions have been drawn about this e-consultation case:

1. Effective collection of tacit knowledge

This e-consultation case illustrates an effective way to collect tacit knowledge from people, by stimulating them to tell their stories to the world, on a collective blog. A blog is a useful tool for getting high quality interesting responses.

2. Bridging the Digital Divide

This e-consultation provided multiple routes for submission and it worked. As a consequence, it bridges the digital divide. For willing participants who cannot access the web or use e-mail, they may instead send a text. If all else fails, telephone and leave a recorded a message.

3. Non Labour-Intense Option

E-consultation does not require much work for the consulters, as do traditional consultation methods such as discussion forums or surveys. However, e-consultation does require some attention.

4. Requires Publicity

Publicity is needed to bring people to a web site. This can be done through the media (from press releases to a launch by the Taoiseach), or by making people aware of the site when they visit their favourite on-line hangouts (messages in mailing lists or on-line games, or buying Google adwords so that when people search for ‘active citizenship’ they find the site).

5. Web Site Style

Copy-writing for the web takes skill and time. But without it, people will leave the site before even having a chance to submit a story.


Final Note: Praise from the Taoiseach

Finally, the Taoiseach, Bertie Ahern, speaking at the Conference on the Future of the Community and Voluntary Sector, praised the Wheel's e-consultation work: http://www.activecitizen.ie/index.asp?locID=12&docID=5