Difference between revisions of "Conclusion"
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| − | + | The following conclusions have been drawn about this e-consultation case: | |
| − | + | ===1. Effective collection of [http://en.wikipedia.org/wiki/Tacit_knowledge tacit knowledge]=== | |
| + | [[The Wheel|This e-consultation case]] illustrates an effective way to collect [http://en.wikipedia.org/wiki/Tacit_knowledge tacit knowledge] from people, by stimulating them to tell their stories to the world, on a collective [http://en.wikipedia.org/wiki/Blog blog]. A [http://en.wikipedia.org/wiki/Blog blog] is a useful tool for getting high quality interesting responses. | ||
| − | # | + | ===2. Bridging the [http://www.digitaldivide.org/dd/index.html Digital Divide]=== |
| + | This e-consultation provided [[E-consultation design#The e-consultation process|multiple routes for submission]] and it worked. As a consequence, it bridges the [http://www.digitaldivide.org/dd/index.html digital divide]. For willing participants who cannot access the web or use e-mail, they may instead send a text. If all else fails, telephone and leave a recorded a message. | ||
| − | + | ===3. Non Labour-Intense Option=== | |
| + | E-consultation does not require much work for the [[Expectations for E-consultation#The consulters|consulters]], as do traditional consultation methods such as discussion forums or surveys. However, e-consultation does require some attention. | ||
| − | #Copy-writing for the web takes skill and time. But without it, people will leave the site before even having a chance to submit a story | + | ===4. Requires Publicity=== |
| + | [[Outcomes from the e-consultation trial#Problems|Publicity]] is needed to bring people to a web site. This can be done through the media (from press releases to a launch by the Taoiseach), or by making people aware of the site when they visit their favourite on-line hangouts (messages in mailing lists or on-line games, or buying [http://www.google.ie Google] [http://adwords.google.com/select/Login adwords] so that when people search for [http://www.google.ie/search?hl=en&q=active+citizenship&btnG=Search&meta=cr%3DcountryIE ‘active citizenship’] they find the [http://www.wheel.ie/ site]). | ||
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| + | ===5. Web Site Style=== | ||
| + | [http://en.wikipedia.org/wiki/Copywriter Copy-writing] for the web takes skill and time. But without it, people will leave the site before even having a chance to submit a story. | ||
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| + | ==Final Note: Praise from the Taoiseach== | ||
| + | Finally, [http://www.taoiseach.gov.ie/index.asp?locID=189&docID=-1 the Taoiseach, Bertie Ahern], speaking at the Conference on the Future of the Community and Voluntary Sector, praised the Wheel's e-consultation work: [http://www.activecitizen.ie/index.asp?locID=12&docID=5 http://www.activecitizen.ie/index.asp?locID=12&docID=5] | ||
Latest revision as of 18:37, 25 April 2007
The following conclusions have been drawn about this e-consultation case:
Contents
1. Effective collection of tacit knowledge
This e-consultation case illustrates an effective way to collect tacit knowledge from people, by stimulating them to tell their stories to the world, on a collective blog. A blog is a useful tool for getting high quality interesting responses.
2. Bridging the Digital Divide
This e-consultation provided multiple routes for submission and it worked. As a consequence, it bridges the digital divide. For willing participants who cannot access the web or use e-mail, they may instead send a text. If all else fails, telephone and leave a recorded a message.
3. Non Labour-Intense Option
E-consultation does not require much work for the consulters, as do traditional consultation methods such as discussion forums or surveys. However, e-consultation does require some attention.
4. Requires Publicity
Publicity is needed to bring people to a web site. This can be done through the media (from press releases to a launch by the Taoiseach), or by making people aware of the site when they visit their favourite on-line hangouts (messages in mailing lists or on-line games, or buying Google adwords so that when people search for ‘active citizenship’ they find the site).
5. Web Site Style
Copy-writing for the web takes skill and time. But without it, people will leave the site before even having a chance to submit a story.
Final Note: Praise from the Taoiseach
Finally, the Taoiseach, Bertie Ahern, speaking at the Conference on the Future of the Community and Voluntary Sector, praised the Wheel's e-consultation work: http://www.activecitizen.ie/index.asp?locID=12&docID=5
