View source for Newtownabbey e-consultations

Debbie McCabe and Tracey White talk about the use of e-consultation in [http://www.newtownabbey.gov.uk/council/contact/views.htm Newtownabbey Borough Council].

Debbie McCabe, Customer Relations Manager & Tracey White, Marketing Manager of Newtownabbey Borough Council talk about how they use electronic communications with their citizens to monitor the performance of their services, and consult on the needs of local people.

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|Place:
|Room 104, 24 University Square, Queen's University Belfast
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|Date:
|17 June 2003, 1230-1315
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*[http://www.qub.ac.uk/mgt/e/consult/mccabe.ppt MS powerpoint presentation].